Kimoby has made a huge impact on our bottom line. Prior to Kimoby, the customer experience was such a hassle.
Arvin Merino
Service Manager, Honda & Toyota of Seattle
Texts, photos, approvals and call summaries land on the RO, where the whole team can see them. Reminders go out on their own. Replies come back to the same thread, not to an advisor's personal phone.
Your advisor sees every open RO and where each one is at. Your team can chat directly in the RO conversation.
Your tech does the MPI on a tablet, with a photo for every yellow and red item. Your customer gets it by text.
Your tech records the worn brake pads. Your customer watches it on their phone and doesn't have to take anyone's word for it.
Your customer gets the estimate by text. Yes on the brakes, no on the air filter. Your advisor sees the answer on the RO.
Your customer pays from the text, or taps their card at the counter. With CDK, the payment writes back to the RO.
Our team sets everything up with you and can train your advisors on site. After launch, real people answer when you call support.
Their numbers, in their own words.
We will send out an invoice to our customers, they pay it directly, and it helped us generate a tremendous amount of revenue.Read the case study Service Lane OS
My advisors use it religiously. The clarity in the communication is what sells the work.Read the case study Grow
Kimoby transformed each recall into a real revenue opportunity for us. What used to take days to contact guests now only takes a few minutes.Read the case study
