Voice
Inbound calls and scheduling, answered.
Catches every missed service call, summarizes the message, and lets customers switch to text in seconds. No more voicemail.
- 24/7 inbound coverage
- Status updates without the advisor picking up
Kimoby Service Lane OS
Your DMS knows what happened. Kimoby knows what to do next.
No form. No sales call.
Kimoby has made a huge impact on our bottom line. Prior to Kimoby, the customer experience was such a hassle.
Arvin Merino
Service Manager, Honda & Toyota of Seattle
"This is a friendly reminder about your appointment tomorrow at 9 a.m." Sent automatically. No phone call.
Every open RO, every customer, every status. One screen.
The tech runs the multi-point inspection on a tablet. Green, yellow, red, logged in seconds with photos.
The tech records 45 seconds of the brake pads. The customer sees the problem with their own eyes.
Estimate by text. Tap yes on brakes, no on the air filter. Done in minutes.
$1,248 collected by text. Or tap at the terminal. Writes back to your DMS.
This is where your advisors live all day. Video inspections, estimates, approvals, payments, status updates, DMS writeback. Every module plugs into it.
Inbound calls and scheduling, answered.
Catches every missed service call, summarizes the message, and lets customers switch to text in seconds. No more voicemail.
Mobile and in-person payments, closed from the customer’s phone.
Customer approves and pays from the same text. Mobile or terminal. Affirm if they need it. Writes back to your DMS.
Loaner and fleet management, automated.
Loaner goes out with a digital contract. Comes back with damages auto-documented. Fees charged on the spot.
Right message, right customer, right time.
Service reminders, recall campaigns, declined-work follow-ups. Sent automatically. Customers book before you call.
See the full flow. No form required.
Not a feature list. A side-by-side of how the service lane operates before and after Kimoby measured against the dealerships running on it now.
Approvals texted and signed. Additional CP revenue in the first three months.
Recommendations get talked about. Customers approve what they understand and trust.
160 hours per month saved on appointment confirmations alone.
Confirmations, status updates, vehicle-ready calls. Every interaction goes through an advisor.
Median time from estimate sent to signed approval, with photos and one-tap approve.
Phone-based workflows average 22 to 23 hours of phone tag while the car sits on the lift
Talk to a human, not a ticket queue. Dedicated onboarding, on-site training, and a support team that knows the service lane.
Three rooftops. Three operators. Three real changes.
We will send out an invoice to our customers, they pay it directly, and it helped us generate a tremendous amount of revenue.
My advisors use it religiously. The clarity in the communication is what sells the work.
Kimoby transformed each recall into a real revenue opportunity for us. What used to take days to contact guests now only takes a few minutes.
Tell us your DMS and your biggest headache. We show you exactly how it works.
Book a demo1,000+ dealerships. 9.8/10 onboarding satisfaction.
Month-to-month. No long-term contracts. Works with your existing DMS.
The Dealership Engagement System (DES)™ that optimizes every customer interaction.