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Kimoby Service Lane OS

All-in-one service lane software.
From appointment to payment.

Your DMS knows what happened. Kimoby knows what to do next.

Watch the 3-min demo

No form. No sales call.

Used by +1,000 dealerships across North America

Kimoby has made a huge impact on our bottom line. Prior to Kimoby, the customer experience was such a hassle.
Arvin Merino Arvin Merino Service Manager, Honda & Toyota of Seattle
Works with your DMS
CDK Reynolds & Reynolds PBS Tekion Keyloop Serti Dealer Vu Quorum
Smooth transition. On-site training available.
Your DMS doesn't change. Kimoby runs on top of it.

This is what running your service lane from one screen looks like.

Conversation

"This is a friendly reminder about your appointment tomorrow at 9 a.m." Sent automatically. No phone call.

160 hours/month saved on confirmations alone.
customer service chat
The advisor screen

Every open RO, every customer, every status. One screen.

Advisors check it 40+ times a day. It replaces 3-5 tools on day one.
apex motors dashboard
Digital inspection

The tech runs the multi-point inspection on a tablet. Green, yellow, red, logged in seconds with photos.

Approved inspections average $628 vs. $320 for declined work.
03a _ Digital inspection _tech view_ _ home-product-inspection-tech-v1
V2C (video-to-customer)

The tech records 45 seconds of the brake pads. The customer sees the problem with their own eyes.

50%+ of estimates get a response within 10 minutes.
phone car repair
One-tap approval

Estimate by text. Tap yes on brakes, no on the air filter. Done in minutes.

+$1,008 per RO in the first 3 months.
car repair estimate
Payment

$1,248 collected by text. Or tap at the terminal. Writes back to your DMS.

$329,616 in additional CP revenue in 3 months (JLR Waterloo).
car payment screen
customer service chat
apex motors dashboard
03a _ Digital inspection _tech view_ _ home-product-inspection-tech-v1
phone car repair
car repair estimate
car payment screen

Trusted by OEMs

One operating system. Four modules. Nothing to duct-tape together.

Service Lane OS

This is where your advisors live all day. Video inspections, estimates, approvals, payments, status updates, DMS writeback. Every module plugs into it.

Digital Inspection Video-to-Customer Digital Estimates CSI Surveys SMS Texting Satus Updates

Voice

Inbound calls and scheduling, answered.

Catches every missed service call, summarizes the message, and lets customers switch to text in seconds. No more voicemail.

  • 24/7 inbound coverage
  • Status updates without the advisor picking up
Explore Voice

Pay

Mobile and in-person payments, closed from the customer’s phone.

Customer approves and pays from the same text. Mobile or terminal. Affirm if they need it. Writes back to your DMS.

  • Kimoby Pay In-Person
  • Mobile Payments
  • CDK Writeback
Explore Pay

Go

Loaner and fleet management, automated.

Loaner goes out with a digital contract. Comes back with damages auto-documented. Fees charged on the spot.

  • Booking Management
  • Vehicle Tracking
Explore Go

Grow

Right message, right customer, right time.

Service reminders, recall campaigns, declined-work follow-ups. Sent automatically. Customers book before you call.

  • Marketing Automations
  • Campaigns
Explore Grow
Watch the 3-min demo

See the full flow. No form required.

What changes when Kimoby turns on.

Not a feature list. A side-by-side of how the service lane operates before and after Kimoby measured against the dealerships running on it now.

+$1,008 / RO

Approvals texted and signed. Additional CP revenue in the first three months.

Recommendations get talked about. Customers approve what they understand and trust.

160 hrs / month saved

160 hours per month saved on appointment confirmations alone.

Confirmations, status updates, vehicle-ready calls. Every interaction goes through an advisor.

6 mins

Median time from estimate sent to signed approval, with photos and one-tap approve.

Phone-based workflows average 22 to 23 hours of phone tag while the car sits on the lift

+$16M
additional service revenue approved
9.8/10
onboarding satisfaction
+1M
customer interactions monthly
Real people behind the software

Talk to a human, not a ticket queue. Dedicated onboarding, on-site training, and a support team that knows the service lane.

2.67-min average response time

Service-First dealerships are already running on Kimoby.

Three rooftops. Three operators. Three real changes.

Dan_Wightman
Dan Wightman
Fixed Operations Manager at Jaguar, Land Rover & Volvo Waterloo
$329,616
in additional CP revenue in 3 months
We will send out an invoice to our customers, they pay it directly, and it helped us generate a tremendous amount of revenue.
Angie+rince
Angie Prince
Service Manager at Gus Brown Buick
50%+
of estimates get a customer response within 10 minutes
My advisors use it religiously. The clarity in the communication is what sells the work.
Kirk Gonsalves
Kirk Gonsalves
BDC Manager at BMW Autohaus
$47,433.86
from a single recall campaign
Kimoby transformed each recall into a real revenue opportunity for us. What used to take days to contact guests now only takes a few minutes.
DMS integrations

See it. Or talk to us.

Watch the 3-min demo.

No form. No sales pitch. Just the product.

Watch now
Book a quick demo

Tell us your DMS and your biggest headache. We show you exactly how it works.

Book a demo

1,000+ dealerships. 9.8/10 onboarding satisfaction.

Month-to-month. No long-term contracts. Works with your existing DMS.