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Kimoby Service Lane OS

All-in-one service lane software.
From appointment to payment.

Your DMS knows what happened. Kimoby knows what to do next.

Watch the 3-min demo

No form. No sales call.

Used by +1,000 dealerships across North America

Kimoby has made a huge impact on our bottom line. Prior to Kimoby, the customer experience was such a hassle.
Arvin Merino Arvin Merino Service Manager, Honda & Toyota of Seattle
Works with your DMS
CDK Reynolds & Reynolds PBS Tekion Keyloop Serti Dealer Vu Quorum
Smooth transition. On-site training available.
Your DMS doesn't change. Kimoby runs on top of it.

This is what running your service lane from one screen looks like.

Conversation
Every customer, every channel. One inbox.

Texts, photos, approvals, and call summaries all land on the RO, visible to the whole team. Reminders go out on their own; replies come back into the same thread, not someone's personal phone.

Up to 160 hours/month saved on confirmations alone.
Advisor view customer service chat
The advisor screen
The whole day on one screen.

Every open RO, every customer, every status. One screen.

Advisors check it 40+ times a day. It replaces 3-5 tools on day one.
Advisor view apex motors dashboard
Digital inspection
The customer sees what the tech sees.

The tech runs the multi-point inspection on a tablet. Green, yellow, red, logged in seconds with photos.

Customers approve $628 in jobs they understand, and decline $320 in jobs they can't.
Advisor view 03a _ Digital inspection _tech view_ _ home-product-inspection-tech-v1
V2C (video-to-customer)
Show the problem. Skip the debate.

The tech records 45 seconds of the brake pads. The customer sees the problem with their own eyes.

$348 lift per RO when sent with a video
What your customer sees phone car repair
One-tap approval
Sent, seen, approved in minutes.

Estimate by text. Tap yes on brakes, no on the air filter. Done in minutes.

50%+ of estimates get a response within 10 minutes.
What your customer sees car repair estimate
Payment
Paid before they're back at the dealer.

$1,248 collected by text. Or tap at the terminal. Writes back to your DMS.

246% increase in average RO size when using BNPL financing option.
What your customer sees pay-homepage
Advisor view customer service chat
Advisor view apex motors dashboard
Advisor view 03a _ Digital inspection _tech view_ _ home-product-inspection-tech-v1
What your customer sees phone car repair
What your customer sees car repair estimate
What your customer sees pay-homepage

Trusted by OEMs

One operating system. Four modules. Nothing to duct-tape together.

The core

Service Lane OS

This is where your advisors live all day. Video inspections, estimates, approvals, payments, status updates, DMS writeback. Every module plugs into it.

Digital Inspection Video-to-Customer Digital Estimates CSI Surveys SMS Texting Satus Updates

Voice

Inbound calls, answered.

Catches the calls your team can't take, summarizes the message in seconds, and lets customers switch to text. Your advisor reads five bullets instead of replaying voicemails.

  • 24/7 inbound coverage
  • Status updates without the advisor picking up
Explore Voice

Pay

Mobile and in-person payments, one system.

The customer pays from the text message before pickup, or taps their card on the terminal at the counter. Financing with Affirm built in. Writes back to your DMS.

  • Financing with Affirm
  • Next-day deposits*
  • CDK writeback
Explore Pay

Go

Loaner and fleet management, automated.

Loaner goes out with a digital contract and a card on file. Comes back with damages logged. Fuel, tolls, and fees collected on the spot or after.

  • Booking management
  • Vehicle tracking (OBD2 or OEM connectivity)
Explore Go

Grow

Right message, right customer, right time.

Reminders and follow-ups run on autopilot. Campaigns you aim and approve. Customers book before you call.

  • Targeted SMS campaigns
  • Automated service & maintenance reminders
  • Recall campaigns with VIN matching
Explore Grow
Watch the 3-min demo

See the full flow. No form required.

What changes when Kimoby turns on.

Not a feature list. A side-by-side of how the service lane operates before and after Kimoby measured against the dealerships running on it now.

+$1,008 / RO

Approvals texted and signed. Additional CP revenue in the first three months.

Recommendations get talked about. Customers approve what they understand and trust.

160 hrs / month saved

160 hours per month saved on appointment confirmations alone.

Confirmations, status updates, vehicle-ready calls. Every interaction goes through an advisor.

6 mins

Median time from estimate sent to signed approval, with photos and one-tap approve.

Phone-based workflows average 22 to 23 hours of phone tag while the car sits on the lift

+$16M
additional service revenue approved
9.8/10
onboarding satisfaction
+1M
customer interactions monthly
Real people behind the software

Talk to a human, not a ticket queue. Dedicated onboarding, on-site training, and a support team that knows the service lane.

2.67-min average response time
The team behind it

You're not buying software. You're gaining a team that shows up.

Onboarding runs on our side, with on-site training at your dealership available. After launch, real humans answer.

9.8/10 onboarding satisfaction On-site training available Real humans on support
img_6272
2.67 mins average response time

See it. Or talk to us.

Watch the 3-min demo.

No form. No sales pitch. Just the product.

Watch now
Book a quick demo

Tell us your DMS and your biggest headache. We show you exactly how it works.

Book a demo

1,000+ dealerships. 9.8/10 onboarding satisfaction.

Month-to-month. No long-term contracts. Works with your existing DMS.