Customer satisfaction

How Improving CSI Scores Can Boost Your Service Department’s Reputation and Bottom Line

Satisfied customers are key to the success of any service department, and that’s why measuring their satisfaction is ess …

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2 min read
Mar 21, 2023

7 Customer Retention Strategies to Steal for Your Service Department

Are you looking to retain more customers and drive repeat business in your dealership service department? Look no furthe …

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1 min read
Mar 14, 2023

What Value Does Text Messaging Bring to Businesses?

Worldwide surveys have a point in common: texting in 2018 is the most popular communication channel used by mobile users …

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5 min read
Oct 20, 2022

Boost Your ROI With This Simple Communication Trick

Today’s leading dealerships know that saving time by working efficiently is the number one building block to a strong bu …

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2 min read
Mar 22, 2022