Customer satisfaction

Learn How to Increase Your CSI With These Strategies

Let's talk CSI. You interact with it daily as it reflects your customer relationships, affects your OEM position, and im …

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10 min read

How to Improve Your Dealership Retention & Increase Profit

Bringing customers into your dealership is only the first step. Your significant challenge is making sure they come back …

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10 min read

How to Improve Fixed Ops to Increase Revenue & Profitability

Here's something dealership pros know but rarely discuss openly:

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6 min read

7 Customer Retention Strategies to Steal for Your Service Department

Are you looking to retain more customers and drive repeat business in your dealership service department? Look no furthe …

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1 min read

What Value Does Text Messaging Bring to Businesses?

Worldwide surveys have a point in common: texting in 2018 is the most popular communication channel used by mobile users …

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5 min read

Boost Your ROI With This Simple Communication Trick

Today’s leading dealerships know that saving time by working efficiently is the number one building block to a strong bu …

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2 min read