Mercedes-Benz Langley Prevents $21,219.17 Fraud Attempt with Kimoby Pay

A vehicle with two flat tires and minor accident damage was towed to Mercedes-Benz Langley. The customer preferred handling everything online, including paying remotely and picking up the vehicle after-hours.

The combination of remote payment and an after-hours pick-up raised concerns for the dealership. If the payment turned out to be fraudulent, they risked losing both the vehicle and the money through a chargeback, leading to a major financial loss.

To mitigate the risk of fraud, Mercedes-Benz Langley turned to Kimoby’s secure mobile payment solution, Kimoby Pay, with built-in fraud detection features.

When the customer attempted to complete the payment remotely with a stolen credit card, Kimoby Pay’s advanced encryption and real-time validation was able to instantly flag the transaction as suspicious.

Thanks to this, the dealership was able to block the transaction and ensure the vehicle wasn’t released.