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Hi Charlotte, our tech found an issue with your brakes during service. Watch the video to see what needs fixing and check the estimate for detailed costs: https://kimo.by/DdRPp
That's helpful, thanks!
Average CP/RO increases with videos and estimates
Average CP Increases by $1,993
Smart Appointment Confirmation Upsell
Boost your revenue with automated appointment confirmations. When customers confirm their appointments, instantly offer tailored upsell options, such as an interior-exterior car wash for $199 or new wiper blades. Increase repair order (RO) value before customers even arrive, driving profitability with minimal effort.
Get More Repairs Approved with Videos
Show your customers exactly what needs attention with clear, easy-to-understand videos. When they can see the issues firsthand, they're more likely to approve the repairs, helping you build trust and maximize every repair opportunity.
Simplify Repair Approvals with Interactive Estimates
Kimoby’s interactive estimates provide customers with a clear breakdown of each recommended repair, making it easy for them to approve or decline the work. This transparency helps customers feel more confident in their decisions and cuts down on the time advisors spend explaining the repairs.
Make Costly Repairs Easier to Approve with Flexible Payment Plans
With Affirm’s Buy Now, Pay Later (BNPL) plans, your customers can spread the cost of repairs into manageable payments. This flexibility allows them to approve larger jobs immediately, rather than delaying them, helping you secure more repair approvals and increase CP/RO without added stress.
Get a Clear View of your Performance with In-Depth Reporting
Gain deep insights with our robust reporting capabilities across the entire Dealership Engagement System (DES™). Track performance, monitor key metrics, and identify areas for improvement with detailed, real-time reports, ensuring your business stays ahead of the competition.
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“Kimoby is so intuitive, there is almost no learning curve. I have employees with little to no computer experience, and they were able to grasp everything in no time.”
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Brian Maguire
Fixed Operations Manager at Porsche Centre Langley
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Honda & Toyota of Seattle
Videos making more than $36,000 in additional sales.
Porsche Centre Markham - Pfaff Auto & Lithia Motors & Driveway
Mastering inbound calls & service quality.
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Volvo, Jaguar & Land Rover Waterloo
Accelerating repair authorizations and payments.
