Certified PBS Systems Partner

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Kimoby Complements PBS Systems to Elevate your Customer Engagement

Use the data you already have to send personalized, automated updates that build loyalty and drive growth. With Kimoby on one screen and PBS Systems on the other, the integration creates a fully connected solution to engage customers at every step.

DMS

Some of our 1000+ customers

Revenue-Generating Interactions

Leverage customer data to drive upsells, retain customers, and maximize repair orders. Kimoby helps your service department turn everyday interactions into opportunities for growth.

Marketing campaign sent to customers

Engaging Customer Experiences

Wow your customers with clear, personalized updates at every stage of their service journey. Kimoby keeps them informed and builds trust through timely communication that strengthens loyalty.

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End-to-End Engagement

Seamlessly manage every customer touchpoint by combining Kimoby with your DMS. From appointment scheduling to post-service follow-ups, Kimoby enhances your workflow and keeps customers engaged at every step.

Automated message for service department

Personalized Touch

Kimoby uses data from your DMS to tailor communications and service recommendations based on each customer's history. This ensures every interaction feels personal and relevant, creating an exceptional experience without adding to your team’s workload.

Someone receiving an automated promotion message from a dealership

The Future of Dealership Engagement

Kimoby combines industry-leading innovation, user-friendly tools, and unmatched support to help your team succeed.

Innovating with the industry

As the automotive world evolves, Kimoby’s tools evolve with it, keeping pace with your needs. 

Real simple, real people

Kimoby is intuitive and easy to use, and if you ever need support, our team is always here to help.

Centralized data

Bring all communications together in one platform for clear, real-time insights and easier team collaboration.

How Does Kimoby Complement PBS Systems?

Kimoby
PBS Systems

2-way texting whether or not an RO is opened

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Translator for incoming & outgoing messages

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AI-powered text improvement

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Auto-reply on campaigns and automated messages

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Internal chat

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Full suit of automated service status updates

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Fully targeted marketing campaigns

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CSI sentiment analysis

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Interactive estimates

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AI-powered generated estimates from video recommendations

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Pause during video recording

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Automatic background noise removal in videos

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AI-powered video summaries

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One-click financing

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Loaner management with car connectivity

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Included mobile app

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Frequently Asked Questions

Are there extra fees for integrating with PBS Systems?

Yes, there is a $90 monthly integration fee, which is set by PBS Systems as part of their requirements.

How long does it take to integrate with PBS Systems?

You can expect a brief delay of 24–72 hours for the integration to be completed.

PBS Systems already has a 2-way texting feature, why would I need Kimoby?

While PBS Systems provides basic texting for customer communication, Kimoby offers advanced tools to enhance the entire customer experience. From revenue-driving campaigns to robust, AI-powered V2C features, Kimoby helps your team improve efficiency, build loyalty, and increase service revenue.

 

What data is synced between Kimoby and PBS systems?

Kimoby syncs customer profile updates, service appointment details, and repair order data from PBS Systems. 

Want to see Kimoby in action?

Book a demo with one of our experts and learn about everything our DES has to offer!

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Pricing

Flexible and transparent pricing with no hidden fees or contracts.

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Integration DMS

Seamless integration with your DMS for efficient operations.