April 2025
Suzuka Product Release
Kimoby's Discover Kimoby's latest updates and releases designed to help dealerships enhance every touchpoint in the customer journey.
-1.png?width=1200&height=823&name=Hero%20Suzuka%20(1)-1.png)
Know Where Your Business is Going with Improved Metrics
Get clear, advanced insights in one central location without having to build complex reports. Kimoby’s revamped metrics let you track the direct impact on your bottom line and analyze the quality of customer interactions throughout their service journey. With actionable insights, you can make smarter decisions that drive growth and elevate customer satisfaction.
Get an in-depth breakdown of each metric →
Never Miss Another Notification with Our New Desktop App
Install Kimoby’s desktop app for a faster, distraction-free experience and ensure all notifications stay front and center.
If you're having trouble installing the app, ask your IT team to contact us here.
Enhance Video Quality with Zoom and Landscape Mode
Zoom in and switch to landscape mode while recording to capture every detail. These updates help you provide high-quality videos to your customers for a better service experience.
Your New Command Center for Repair Orders
With improved filters and organization, the updated Repair Orders section lets you see your entire day’s work in one view. Finding the information you need for each RO is now faster and easier, so you stay on top of your work.
Charge Customers After Loaner Vehicle is Returned
Charge customers for additional fees even after the loaner vehicle is returned and the booking is finalized to recover costs like tolls and traffic violations.
Collect Customer Info Before Their Booking
Send customers a self-service link to fill in payment and identification details before their booking, ensuring faster and more efficient check-out.
Get Notified When Vehicles Reach Set Mileage
Receive alerts when vehicles reach a predetermined mileage so you can decommission them at the right time for the sales department or to meet OEM requirements.
Attach UVeye Results to ROs
UVeye photos are now automatically linked to an RO, giving you easy access to these files for future use.
More My BMW App Updates Powered by Kimoby
BMW dealers can keep customers informed and engaged through the My BMW App with secure payments via Kimoby Pay and real-time vehicle status updates.
Already using Kimoby?
Want a closer look of our releases? Schedule a meeting with your Account Manager for a deep dive.
Already using Kimoby?
New to Kimoby?
See how Kimoby can transform the way you manage customer communication in one easy-to-use platform.
New to Kimoby?
