Dealership Texting Software

Instant, Easy, Effective Texting Software Built for Dealerships

Communicate faster, increase RO approvals, and deliver exceptional service experiences with the power of texting

Kimoby’s texting software helps your dealership be more efficiency, build trust, and drive revenue with real-time, automated communication.

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Some of our 1000+ customers

Why Dealerships Love Kimoby’s Texting Solution

Keep customers informed, technicians productive, and approvals lightning-fast. Kimoby makes dealership texting effortless with real-time texting transforms your service lane.

From appointment reminders to mobile payments, Kimoby makes every interaction simple, seamless, and impactful.

Real-Time Updates

Keep customers informed before, during, and after service.

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Faster Approvals

Get repair estimates approved up to 5x faster with texts, photos, and videos.

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Increase your CSI Scores

– Deliver proactive communication that drives 5-star feedback.

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Smart Automation

Schedule reminders, follow-ups, and review requests automatically.

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Integrated Payments

Let customers pay by text and skip the service desk.

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Customers Always Check Reviews

Over 80% of people won’t even consider a service center without first seeing what others have to say. A low rating or unanswered complaints lead directly to lost business.

CSI Impacts Profits

Manufacturers use CSI scores to determine bonuses, incentives, and even allocation of vehicles. Low scores don’t just reflect poor customer satisfaction; they also diminish your revenue.

Old Methods Fail

Without a consistent way to gather feedback, problems stay hidden until it’s too late—damaging your online reputation.

Outdated Tools Lag Behind

Traditional OEM surveys or simple review monitoring only show what happened in the past, not what’s happening right now. The result? Lost customers, lower CSI, and a weakened brand image.

The Old Way vs The Kimoby Way

Before Kimoby texting software
Kimoby dealership texting software

Before Kimoby

  • Playing phone tag with customers for approvals

  • Long wait times at the service desk for payments

  • Confused customers unsure of next steps

  • Missed revenue from unapproved services

  • Generic messaging tools not built for fixed ops

  • No visibility into communication performance

With Kimoby

  • Instant, trackable text updates and approvals

  • Mobile payments that customers love

  • Automated reminders, follow-ups, and review requests

  • Multimedia messaging that builds trust and boosts RO value

  • Purpose-built for automotive service workflows

  • Real-time dashboards and reporting that drive ROI

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Kimoby's Texting Solution Drives Results

90%

of customers prefer texting over calls for service updates

10x

faster approval response times with video MPIs

246%

increase in average RO value experienced by our customers using Kimoby

Key Features

Multimedia Messaging

Instantly send texts containing photos, videos, or PDFs directly to customers. Helping clarify service recommendations, increases transparency, and builds customer trust.

Multimedia Messaging

Real-Time Conversations

Enjoy seamless two-way communication with customers and team members from one central location. Accessible via desktop or mobile.

Real-Time Conversations

AI-Powered Messaging Tools

Use built-in AI to automatically spellcheck and polish your messages, ensuring clear, professional communication that resonates positively with customers.

AI-Powered Messaging Tools

Scheduled Messaging

Automatically send texts at predetermined times. Ideal for appointment reminders, follow-ups, service status updates, and timely customer communications.

Scheduled Messaging

Automation Workflows

Set up automated text messages triggered by specific customer behaviors or dealership events, reducing manual tasks and improving consistency in customer engagement.

Automation Workflows

Mobile Payments (Kimoby Pay)

Offer customers secure, contactless payment options directly through text. Quick, convenient, and ideal for speeding up the service checkout process.

Mobile Payments (Kimoby Pay)

Review & Reputation Management

Automatically request customer reviews, collect feedback, and proactively manage your online reputation and CSI scores, crucial for attracting new customers and retaining existing ones.

Review & Reputation Management

Internal Collaboration Tools

Use internal notes, user tagging, and conversation reassignment tools to streamline internal communications, ensuring smooth handoffs and effective team collaboration without customer visibility.

Internal Collaboration Tools

Fully integrates with your ecosystem

Success Story

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“Prior to Kimoby, the customer experience was such a hassle. We couldn’t connect with our customers fast enough. Kimoby has made a huge impact on our bottom line.”
Arvin Merino

Arvin Merino

Service Manager at Honda & Toyota of Seattle

Ready to Text Smarter?

Let us show you how Kimoby’s dealership texting software can help you increase revenue and delight customers.

Want to see Kimoby in action?

Book a demo with one of our experts and learn about everything our DES has to offer!

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Pricing

Flexible and transparent pricing with no hidden fees or contracts.

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Integration DMS

Seamless integration with your DMS for efficient operations.