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Hi Liam, just a reminder about your appointment with Honda of Seattle on Monday at 8AM. Reply YES to confirm or NO to reschedule. See you soon! 👋
YES
A full-time employee’s workload saved just by confirming appointments
160 hours saved monthly
Automate Routine Communications
Kimoby takes the hassle out of routine communications by automating appointment reminder confirmations, advisor introductions, and vehicle-ready notifications. This ensures timely and consistent communication with your customers, keeping them informed and engaged without adding extra work for your staff.
Streamline Post-Service Interactions
Enhance your post-service customer interactions with automated messages for CSI surveys, satisfaction follow-ups, and post-sale accessory suggestions. By staying in touch with customers after their service visit, Kimoby helps you maintain a positive relationship and encourage future visits.
Enhance Customer Service Efficiency
Improve the efficiency of your service department with automation for data matching (recall management), first service intros post-purchase, and in-service updates. These automated processes ensure that important information is communicated accurately and promptly, reducing the workload on your team.
Leverage Sales and Service Data
Leverage your sales and service data to drive customer retention and increase sales. Kimoby automatically notifies customers when their warranty is nearing expiration, prompting them to schedule service appointments. Automated messages for selling extended warranties and managing missed appointments, along with AI-enhanced spell checks, ensure clear and professional communication, enhancing your overall strategy.
Get a Clear View of your Performance with In-Depth Reporting
Gain deep insights with our robust reporting capabilities across the entire Dealership Engagement System (DES™). Track performance, monitor key metrics, and identify areas for improvement with detailed, real-time reports, ensuring your business stays ahead of the competition.
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“Prior to Kimoby, the customer experience was such a hassle. We couldn’t connect with our customers fast enough. Kimoby has made a huge impact on our bottom line.”
Arvin Merino
Service Manager at Honda & Toyota of Seattle
