Service Lane Technology (SLT)

Bring Your Service Lane To The Modern Age

Replace your outdated, slow SLT with a single, smart platform that speeds up operations, improves customer satisfaction, and increases your profits.

Kimoby offers you a clear, efficient, and customer-centric experience. Everything works together because it was built together.
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Some of our 1000+ customers

Your Old SLT is Costing You Money & Customers

Your Service Lane Technology (SLT) should be a comprehensive digital suite that transforms your dealership’s service operations, not a patchwork of old, clunky software.
 
Traditional SLT solutions often cost $4-5K per month yet leave your customers frustrated and you team bogged down.
 
This isn't just inconvenient, it's hurting your profits. It's time to experience SLT that customers truly want.

Archaic interfaces that slow things down and confuse customers

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Complicated and unclear payment processes with obscure invoices and 3rd party complex service financing

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Outdated communication tools that don't build and inspire confidence

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Lack of up-to-the-minute data and insights

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Customers Always Check Reviews

Over 80% of people won’t even consider a service center without first seeing what others have to say. A low rating or unanswered complaints lead directly to lost business.

CSI Impacts Profits

Manufacturers use CSI scores to determine bonuses, incentives, and even allocation of vehicles. Low scores don’t just reflect poor customer satisfaction; they also diminish your revenue.

Old Methods Fail

Without a consistent way to gather feedback, problems stay hidden until it’s too late—damaging your online reputation.

Outdated Tools Lag Behind

Traditional OEM surveys or simple review monitoring only show what happened in the past, not what’s happening right now. The result? Lost customers, lower CSI, and a weakened brand image.

The Old Way vs The Kimoby Way

Old invoice without Kimoby
Clear and complete service estimates with Kimoby

Before Kimoby

  • Outdated, clunky interfaces that frustrate your customers
  • Confusing payment flows and unreadable invoices
  • Manual, non-interactive video communications that lack clarity

With Kimoby

  • Modern, intuitive design built for today’s consumer expectations
  • Flexible, integrated mobile payments with options like Affirm financing
  • AI-enhanced video communications that offer noise cancellation, real-time uploads, and interactive estimates
  • Direct DMS integration for a unified, efficient service process
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Build Trust with Transparent, Single Price Estimates

At Kimoby, we prioritize simplicity and transparency by presenting a single, all-inclusive price in our estimates. Unlike traditional systems that separate parts and labor—forcing customers to do the math—our approach aligns with the expectations of today’s consumers, who value clarity over complexity.
 
Instead of outdated, itemized breakdowns, we provide a clear total cost, making it easier for customers to approve repairs quickly. This modern, customer-centric experience helps dealerships boost approval rates and build stronger trust with their clients, while competitors remain stuck in the past with confusing estimates.

The Kimoby Advantage

The All-In-One Solution You've Been Looking For

Kimoby isn't just another SLT. It's a completely different, technology-driven platform designed to turn your service lane into a profit center.
 
Our industry-leading team is constantly working to revolutionize your service department with modern technology and a customer-first approach. Our platform replaces cumbersome legacy systems with an intuitive, integrated solution.

Own the Future of Service

Don't let old technology hold your dealership back.
Kimoby SLT helps you:
  • Give customers the modern experience they expect.
  • Eliminate inefficient, frustrating processes.
  • Deliver an SLT experience built for today's customers—keeping them coming back, improving your CSI, and increasing revenue.
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Key Features

AI-Enhanced Video MPI

Take advantage of noise-canceling audio, AI-generated summaries, closed captioning, and interactive estimates. Our Video to Customer feature allows your team to deliver real-time, high-definition updates that build trust and accelerate service approvals.

AI-Enhanced Video MPI

Three-Way Texting

Improve customer engagement with internal chats between departments, auto-reply, automations, and translation features. Deliver personalized, on-brand communication that reaches your customers wherever they are.
Three-Way Texting

Flexible Payments

Enjoy secured and efficient digital payments with Kimoby Pay. From flexible financing options to direct integration with your DMS, we've got you covered.
Flexible Payments

Digital Estimates for Fast Approvals

Send estimates directly to your clients' phone & get responses in minutes. Our mobile-friendly quotes match your brand aesthetic and are clear to understand to increase transparency and trust leading to higher upsell conversion.
Digital Estimates for Fast Approvals

DMS Integration

Our platform plugs directly into major Dealer Management Systems (DMS). Every piece of data flows smoothly through your operations. Less manual entry for a more productive workflow.
DMS Integration

Predictive Service Recommendations & Alerts

Leverage vehicle data (mileage, service history, OEM schedules) to provide intelligent, predictive recommendations for preventative maintenance. Proactively alert customers about upcoming service needs before issues arise.
Predictive Service Recommendations & Alerts

Fully integrates with your ecosystem

Success Story

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“Prior to Kimoby, the customer experience was such a hassle. We couldn’t connect with our customers fast enough. Kimoby has made a huge impact on our bottom line.”
Arvin Merino

Arvin Merino

Service Manager at Honda & Toyota of Seattle

Ready to Transform Your Service Lane?

Discover how Kimoby SLT can revolutionize your service department with modern technology and an unbeatable customer experience.

Want to see Kimoby in action?

Book a demo with one of our experts and learn about everything our DES has to offer!

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Pricing

Flexible and transparent pricing with no hidden fees or contracts.

Pricing Detail →

Integration DMS

Seamless integration with your DMS for efficient operations.