Product release
BARCELONA EDITION
Optimize every customer interaction with Kimoby's Dealership Engagement System—DES™ latest product updates wrapped up in our latest: The Barcelona Edition
Trusted by 500,000+ customers worldwide
Extend service excellence across your dealership
We’ve seen the impact when service departments are empowered to take full control of every customer interaction: they consistently deliver positive experiences. Now, we're excited to share our new updates that will help you achieve the same outstanding results across your entire dealership.
AUTOMATIONS
Leverage your sales data to create new automations
Bring customers back to your service department after they've purchased a new vehicle by harnessing your sales contact database. Set up automated campaigns to ensure ongoing engagement with your customers and never let another opportunity slip through the cracks.
First service reminders
Extended warranties
Accessory promotions
Kimoby Go
Kimoby Go is an advanced mobility management system designed to cut costs and optimize fleet efficiency by modernizing outdated processes.
Bookings now automatically generated
Kimoby Go bookings are automatically created using appointment information from Reynolds & Reynolds integrations.
INTEGRATION
Share and store UVeye inspection reports
UVeye offers AI-driven inspection systems that detect vehicle issues or security-related threats in the undercarriage. With Kimoby, you can automate how UVeye vehicle inspection reports are communicated to customers to increase tire and alignment sales. Generate even more revenue by using the inspection data for future retargeting efforts. Plus, you can securely store inspection media files within repair orders to centralize your customer data.
VIDEOS
Remove background noise from your videos
Background noise and distractions are now automatically removed from your videos, allowing you to consistently send clean and professional videos that impress your customers.
CAMPAIGNS
Automatic replies and assignations for campaigns
When customers engage with your campaigns using specific keywords, you can generate tailored responses for each and assign conversations to the appropriate team member.
COMING SOON
Stronger metrics to measure your performance
Exciting updates are underway to transform how you measure your service department's performance with new and refined metrics that will provide clear insights into your operations. From monitoring the cost per text to tracking estimate approval rates and more, these new key performance indicators will make it easier than ever to assess your ROI.
While these metrics aren't available on the app yet, your dedicated Account Manager is ready to provide valuable insights into your KPIs. Curious about how many of your customers return each year or how your engagement score is evolving? Schedule a 1-on-1 meeting to receive a detailed analysis of your performance.
FEEDBACK
Your feedback makes a difference
Have ideas for new features, improvement recommendations, or general feedback? Share them by clicking on Share feedback in the bottom left corner of the Kimoby app on your desktop.
Maximize every customer interaction to drive growth and foster loyalty.
Book a demo with one of our experts and learn about everything our DES has to offer!