Policaro Acura Sees a 246% Increase in RO Size with Affirm

Policaro Acura, a full‑service Acura dealership, struggled with getting customers to approve expensive repairs. Since 63% of Americans are unable to cover unexpected expenses over $500, many customers simply didn’t have the cash flow to proceed with the repairs.

Customers postponed additional repairs due to budget constraints, resulting in smaller repair orders. Profit margins shrank as customers waited for deals or promotions before proceeding with repairs. Loyal customers were at risk of going to independent repair shops in search of lower-priced repairs.

Kimoby helped Policaro Acura make big purchases more budget‑friendly with Buy Now, Pay Later (BNPL), a one‑click financing option with Affirm. This enabled the dealership to turn high‑value estimates into manageable monthly payments while still receiving funds upfront through Kimoby Pay.

Encourage quick approvals

By offering flexible payment plans that allow customers to split a purchase over time, Policaro Acura made costly repairs easier to manage and reduced hesitation at checkout.

Offer pre-approved financing options

Pre‑approved financing plans were automatically included in every estimate sent, making it convenient for customers to review their options on their phones and speeding up the decision process.

Simplify payment processing

BNPL is automatically included with Kimoby Pay mobile and Kimoby Pay In-Person , requiring no additional setup or extra steps for Policaro Acura, while full funds are received upfront after each transaction.