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Kimoby Powers Communication in the My BMW App

Kimoby helps BMW dealerships keep customers informed through the My BMW App during service. Automated updates, videos, photos, and payment requests give customers everything they need in one place, simplifying and enhancing their experience.

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About the My BMW App

The My BMW App enhances the BMW ownership experience, giving customers easy access to vehicle status, remote controls, trip planning, service bookings, and updates—all in one place.

How Kimoby Powers the My BMW App

Clear Communication at Every Step

Kimoby automates service updates so customers are never left in the dark. By centralizing all information in the My BMW App, customers have instant access to photos, videos, and updates, making it easier for them to stay informed throughout the process.

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Faster Repair Approvals with Visual Updates

With Kimoby’s Personalized Service Video (PSV) solution, dealerships can send video inspections and estimates directly through the MyBMW App. This builds trust and accelerates repair approvals, with 50% of jobs getting approved within 5 minutes when both video and estimate are sent together.

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Fast, Secure Payment Options for Customers

Kimoby makes it easier for customers to pay for services with secure, flexible payment options delivered directly through the My BMW App. Customers can make payments quickly and even opt for financing through Affirm, ensuring repairs are completed without delay.

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